Terms and Conditions.

The following Terms and Conditions of Service apply to all products and services provided by Absorb Studios Ltd. By booking with Absorb Studios Ltd, you agree to these terms and conditions.

Booking Policy & Payment Terms

  • Payment Schedule:

    • A 50% deposit is required to secure your booking and commence work.

    • The remaining balance is due upon project completion and prior to delivery of final files.

    • Payment details will be outlined on the invoice. Please quote the invoice number on all remittances and BACS payments.

  • Late Payments:

    • Payments not received within 30 days of the invoice date will incur a late fee of £50 per week until the full balance is paid.

  • Additional Costs:

    • Any additional costs, such as premium stock photography, fonts, or third-party tools, will be billed to the Client with prior approval.

  • Refund Policy:

    • All payments are 100% non-refundable unless at the sole discretion of Absorb Studios.

  • Termination of Services:

    • Termination by the Client must be requested in writing.

    • The Client will be invoiced for any work completed up to the date of termination. If the contract is terminated before a deposit is received but after acceptance of the quote or signing of the contract, Absorb Studios reserves the right to demand immediate payment of the deposit.

    • Absorb Studios reserves the right to suspend or cancel services if these terms are not met.

Project Timeline

  • Absorb Studios agrees to deliver the project within the timeline outlined in the project brief, subject to:

    • Timely feedback and approval from the Client.

    • Delays caused by unforeseen circumstances beyond Absorb Studios’ control.

Revisions

  • The Client is entitled to the agreed rounds of revisions. Additional revisions beyond this will be billed at £45 + VAT per hour.

Client Responsibilities

The Client agrees to:

  • Provide all necessary materials, content, and feedback in a timely manner.

  • Ensure all content provided is free from copyright or intellectual property infringements.

Ownership & Intellectual Property

  • Ownership:

    • Upon final payment, the Client receives ownership of the final deliverables.

    • Absorb Studios retains the right to use completed work for promotional purposes, including portfolios, case studies, and social media.

  • Pre-Existing Materials:

    • Any materials owned by Absorb Studios prior to this agreement remain the intellectual property of Absorb Studios.

  • Proofing & Printing:

    • The Client is responsible for proofing all designs before they are sent to print (e.g., spelling, punctuation, grammar).

    • Absorb Studios is not responsible for any errors or colour variations in printed materials, as colours may differ due to variations in digital and print colour modes.

File Storage & Delivery

  • Files will only be released once full payment has been received.

  • Files are delivered via a transfer link, valid for a limited amount of days. It is the Client’s responsibility to download and save all files.

Use of Client Work for Marketing & Portfolio

  • Permission to Use Client Work:

    • By agreeing to work with Absorb Studios, you grant permission for completed project materials to be used for promotional purposes, including:

      • Displaying work on the Absorb Studios website portfolio.

      • Sharing work on social media platforms.

      • Including work in marketing materials or case studies.

  • Confidential Projects:

    • If your project contains sensitive or confidential information and you do not wish for it to be shared publicly, you must notify Absorb Studios in writing before the project is completed.

  • Representation of Work:

    • Absorb Studios reserves the right to showcase work in a way that reflects its quality and integrity, including mockups, packaging displays, and website screenshots.

  • Retention of Rights:

    • Absorb Studios retains the right to showcase and discuss projects as part of its portfolio and promotional efforts indefinitely unless otherwise agreed upon in writing.

Liability

Absorb Studios is not liable for:

  • Indirect, consequential, or incidental damages arising from the services provided.

  • Errors resulting from inaccurate or incomplete information provided by the Client.